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question

PostPosted: Mon Sep 14, 2009 2:21 pm
by kjc
Booked through Desire direct and when credit card statement cane in it said Bluebay GETAWAY on card,is this normal.

Bluebay GETAWAY on credit card

PostPosted: Mon Sep 14, 2009 7:25 pm
by daringduo
Yes, that's normal. It the formal name used for financial transactions.

PostPosted: Tue Sep 15, 2009 12:45 pm
by eddieandjojo
Yes, it's normal, we've booked through the resort all 8 times and it always says Blue Bay.....

PostPosted: Tue Sep 15, 2009 1:16 pm
by Island Dreamer
We used a travel agent to book How do you contact the resort directly?

PostPosted: Tue Sep 15, 2009 1:29 pm
by CokeMann
Toll Free From USA 1 888 2017551
Toll free From Canada 1 800-655 9311
Toll free in Mexico 01 800 5000587

or

Direct Internatiional Dialing
Phone: (52) (998) 872 82 80, Fax: (52) (998) 872 82 99

PostPosted: Tue Sep 15, 2009 2:58 pm
by tout.prest
Island Dreamer wrote:We used a travel agent to book How do you contact the resort directly?


Easiest way to book is via their website directly at www.desirecancun.com , that way everything is automated and you get instant email confirmation of bookings and adjustments.

Steve

PostPosted: Wed Sep 16, 2009 9:09 am
by eddieandjojo
Right on Steve, that's how we do it....very easy!!! You can even use the "express check-in" when you're 15 days out and it saves some time at the desk upon check-in.

Can't wait to get back.....

PostPosted: Wed Sep 16, 2009 5:52 pm
by JCnBadboy
Totally normal. Fear not that... fear the exchange rate...lmao.